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FAQ


General Information


No, we only offer guided tours with a captain.

All our prices are available directly on our booking page here => https://www.greenwaterannecy.com/appointment
The price includes the use of a motorboat with a captain, privatization for the required duration, or group tours (up to 12 people), fuel, and cultural insights provided by our pilots.

We can accommodate up to 12 people. For larger groups, you will need to book a second boat.

Privatization: If you arrive late, the service time will be shortened. Please make sure to allow time for parking.

Group Tours: Departures are scheduled throughout the day at specific times. If you miss the departure, the tour will be lost, and the boat will leave without you.

We recommend arriving 15 minutes early.

Only small dogs that can sit on your lap are allowed on board.

Swimming is only allowed during privatized tours, but we do not take any responsibility as there is no supervision by the captain.

The navigation is not dangerous for young children or even babies. However, for pregnant women, we recommend avoiding the tour starting from 5-6 months of pregnancy.

We do not have toilets or cabins on the boats, but restrooms are available 50 meters from the departure point.

For group tours, you can book up to 12 seats. You may be with other people who have also made a reservation.

For privatization, the wooden motorboat will be exclusively for you (from 1 to 12 people).

For privatization, there is no time limit, with a minimum booking of 1 hour.

For group tours, there are 2 options:

30 to 45-minute tour (beautiful bay of Annecy) 
1 to 1.15-hour tour (around the large lake)

2 types of boats:

-Wooden motorboats, "Riva" style, 100% French-made, featuring low CO2 emissions thermal engines for an eco-friendly experience.
-Historical motorboats from 1936 and 1950, fully electrified locally for a sustainable and quiet navigation experience.

More information about our boats here.=> https://www.greenwaterannecy.com/en/nos-bateauxhttps://www.greenwaterannecy.com/nos-bateaux

Departure Locations

The departure for our private tours is from the Green Water dock (Quai Jules Philippe, Pont des Amours), and the same location is used for group tours.

However, we can arrange departures from other docks around the lake upon request. Please specify this in the "additional information" section when making your reservation (available for privatized tours only).

Please note that the cruise time starts from our GreenWater dock during a privatized tour and ends when the boat returns to the same dock. 

Yes, we can pick you up from your private dock.

Please note that the cruise time starts from our GreenWater dock, Pont des Amours, during a privatized tour and ends when the boat returns to the same dock.

Yes, we can pick you up at one dock and drop you off at another (available only for privatized tours).

Please note that the cruise time starts from our GreenWater dock (Pont des Amours) during a privatized tour and ends when the boat returns to the same dock.

We do not have parking spaces. You will need to allow time to find parking (municipal parking lots are nearby).

Reservations and Cancellation Policy

Cancellation or modification of your reservation is free up to one week before the date of your service.

After this period, fees will apply for any modifications or cancellations (see Terms and Conditions).

Only the company reserves the right to cancel the tour if weather conditions do not permit navigation. In this case, you will be refunded.

We do not have awnings for protection. Always plan to bring a windbreaker or jacket for the ride, depending on the season and weather forecast.